Getting to know Craig Douglas

Craig Douglas has been an integral part of the 2mtrust team since 2016. He started with us during the days when we had a physical office in the heart of Newcastle - can you remember those days? – and now works remotely from his new home up in Scotland.

Craig is one of our super Paraplanners and is known for his love for family, coffee and – of course – his great knowledge on mortgage and protection administration. He has been a vital support to various 2mtrust Financial Advisers across the years and currently works directly with Nath Mallery and Dave Lange servicing our mortgage and protection clients.

Now you know a bit about Craig professionally, read on to find out more about him more personally. We asked him a few questions and this is what he said... (for authenticity, do try read his answers in the best Scottish accent you can)

1. What did you do for a job before coming to work with 2mtrust?

I worked at Tesco as a customer assistant for 10 years. This involved a lot of customer-facing duties – skills which I’ve been able to develop and build upon during my career.

2. What do you like to do outside of work?

I enjoy spending time with my wife Arlene and our 2 children, going to the cinema/theatre/concerts or for meals with family and friends, watching TV, helping/going to church events.

The best concert/theatre production I’ve been to - so far – was the “Diversity: Supernova Tour 2023” at SEC Armadillo in Glasgow. I have wanted to see Diversity live since they won Britain’s Got Talent in 2009 so when my wife and I went to see them for my birthday it was special.

3. What has been your favourite holiday so far?

The Caribbean – Barbados. It was a two week transatlantic cruise around Europe and then across to the Caribbean Islands.

This is one of my favourite holiday destinations as it is always sunny and warm and the people are so friendly and hospitable and extremely relaxed about life – the scenery is also stunning!

4. What is your favourite meal of the day?

The evening meal with family around the table.

5. Do you have a favourite food?

Anything Indian, Chinese or Asian – these are my favourite types of food to cook.

6. What is your favourite film, tv show or book and why?

I’m not much of a reader but I love action and adventure movies like Cool Runnings and Fast & Furious.

My favourite TV shows are Top Gear/the Grand Tour, The Great British Bake Off and MasterChef.

I also enjoy US/UK murder mysteries like NCIS and Midsummer Murders.

7. What is your favourite colour?

Blue - although my wife is trying to broaden my horizons with much brighter colours!

8. What is your favourite season and why?

Definitely Summer – outdoor social activities, beaches, swimming pools and hot sunny holidays.

9. What advice would you give your teenage self?

Work harder/smarter - it will be worth it in the end

10. What is (or what would be) your karaoke song?

Bon Jovi – “Livin’ On A Prayer” (although I am a terrible singer and would murder it to death!)

So, did you learn something new about Craig Douglas?

Whether he’s been working in an office or remotely, Craig has been consistent with delivering an excellent service for our clients and supporting Financial Advisers with essential administration support.

“Craig is able to deal with complex mortgage issues and he has gained a lot of experience in our processing team as our longest standing mortgage paraplanner” – Mark Townson, Practice Principal